Accessibility

A night outfor everyone who wants in.

Hospitality means everyone at the table has a good night. This page covers two things: how this website is made to work for every guest, and how the team plans your visit around what you need.

Tell us what you need Visiting the venue

Our standard

WCAG 2.2 level AA

Access requests

Welcome before every visit

Last updated

8 October 2026

Our aim

Atmosphere should never shut anyone out.

The Flower is a room of low light, deep colour and movement, and this site carries the same mood: a near-black palette, large serif headlines, footage of the room and motion as you scroll.

The rule on every page is that the words come first and the atmosphere is added on top. With motion reduced, on a keyboard or through a screen reader, you get the same words, the same links and the same working form as everyone else.

We work to level AA of the Web Content Accessibility Guidelines 2.2. We do not claim formal conformance, and we keep improving. If something gets in your way, we want to hear about it.

Standard we work to: WCAG 2.2, level AA
Our aim for every page. We do not claim formal conformance.
Review: Checked by our own team
An independent review has not yet been carried out.
Covers: Every page of this site and the launch list form
Reservations, your pass and the member area follow the same rules.

On this site

What is in place for you.

Navigation

Skip link

The first Tab press on any page reveals a “Skip to content” link that jumps past the header to the main content.

Keyboard

Everything by keyboard

Menus, questions and answers, tabs, dialogs, the video controls and the launch list form all work without a mouse. Dialogs hold focus while open and return it when closed.

Focus

A focus ring you can see

Focused controls get a bright lime outline, chosen to stand out against both the dark and the light sections.

Motion

Reduced motion is respected

If your device asks for reduced motion, the reveal animations, the moving headline strip, smooth scrolling and the opening sequence are switched off, and footage of the room does not play by itself. You see a still frame with a play button instead, and the page always scrolls at your pace.

Images and footage

Words for everything visual

Every photograph of the room has alternative text that describes what is in it. Every video clip has a written description and a pause control. The footage carries no speech, so there is nothing to caption. Purely decorative elements are hidden from assistive technology.

The flower

A still version, always

The moving flower and the animated diagrams are there for atmosphere. Where your device cannot show them, or motion is reduced, you see a still version, and everything they illustrate is in the words beside them.

Floor map

Coming soon

A list beside the map

When you choose a section, the floor map comes with a plain list of the same sections and party sizes, so picking your spot never depends on reading a diagram.

Forms

Errors you can act on

Fields have visible labels. Errors are written next to the field, announced to screen readers, and say what to do next. A confirmation appears only once your request has gone through.

In more detail

The smaller things that add up.

How this site supports accessibility
	What you get	How it works
Structure	One main heading per page, headings in order, landmarks for header, main and footer.	Long pages have a chapter list that links to each section.
Never colour alone	Labels such as Coming soon are always written as words.	Colour reinforces the label. It is never the only signal.
Touch targets	Main buttons, form controls and navigation links are at least 44 pixels tall.	Text links inside paragraphs and a few small secondary buttons are smaller.
Zoom and reflow	Pages reflow to a single column on narrow screens.	Type is sized in relative units and scales with your browser setting.
Tables	Comparison tables have captions and header cells.	Wide tables scroll inside their own box, which can be focused and scrolled by keyboard.
Simple browsers	The words of every page are in the page itself and can be read with JavaScript off.	The launch list form and the FAQ answers need JavaScript.
Timing	Nothing on these pages times out.	When you reserve, any time limit on completing your booking is shown clearly on screen.

Still improving

What we are still working on.

We would rather tell you where the site can still be better than have you find out the hard way. These are the things we know about and are working on.

Independent review. The site has been checked by our own team. It has not yet been reviewed by outside specialists or with a panel of disabled guests.
Contrast in places. Some small muted labels on dark sections, and some text on pink sections, may be harder to read than we would like.
Posters. The venue’s posters are pictures with lettering in them. What they say is always written out in the page beside them.
Footage. Clips have a written description of the scene and not a full audio description track. Some show moving coloured lights.
FAQ answers. Answers open when you select a question, so they need JavaScript to be read.
Large headlines. Headlines are very big on wide screens. At high zoom some of them wrap into many short lines.
Emails. Our emails are simple and include a plain text version. They have not yet been checked across every mail app and assistive technology.
English only. The site is in English.

Next on our list

A structured pass with screen readers on each major platform
Voice control and switch access
Screen magnification at 400 percent on every page
High contrast and forced colours modes

If you use any of these and something gets in your way, your report goes to the top of the list.

The venue

Your visit, planned around you.

Tell us before your night, and we will plan it with you.

Getting in, where you sit, how close you are to the sound, a companion or an assistance animal: let the team know what would make your night easier before you arrive.

Access details for the building, including the way in and the facilities inside, will be published here with the opening. Until then, please ask before you rely on a particular arrangement.

What to expect inside

The room is made up of lounge sections with low sofas and low tables, private side rooms, velvet rope and wall screens. The light is low, strongly coloured and always changing, with stars moving across the main hall, and the music is played at volume. The patio is the place to step outside, catch the air and hear each other.

What we will share

With the opening, this page will set out the way in, any changes in level, restrooms, seating options, quieter corners, lighting effects, and how we welcome companions and assistance animals.

What to do now

Ask us. The contact page shows how to reach the team with an access request. Every request is welcome, and it helps us get the details right for the guests who come after you.

Tell us

Tell us what did not work.

01
Note what happened
The page address, what you were trying to do, and what got in the way. If you can, the browser and any assistive technology you were using.
02
Reach the team
The contact page shows the ways to reach us today. If you are planning an occasion, add it to the notes of your celebration request.
03Opening soon
A direct line with the opening
A dedicated contact for accessibility feedback and access requests will be announced here and on the contact page with the opening.

Your feedback is used to make the site and the night better for the next guest.

Planning an occasion with access needs?

The celebration request has a notes field that reaches a person on the team. Put your requirements there, and your request and the reply stay together.

Send a celebration request How access requests work

Launch list

Hear when the doors open.

The opening date, the address and the access details for the building are announced to the launch list first.

A night outfor everyone who wants in.

Hospitality means everyone at the table has a good night. This page covers two things: how this website is made to work for every guest, and how the team plans your visit around what you need.

Our standard

WCAG 2.2 level AA

Access requests

Welcome before every visit

Last updated

8 October 2026

How this site supports accessibility
	What you get	How it works
Structure	One main heading per page, headings in order, landmarks for header, main and footer.	Long pages have a chapter list that links to each section.
Never colour alone	Labels such as Coming soon are always written as words.	Colour reinforces the label. It is never the only signal.
Touch targets	Main buttons, form controls and navigation links are at least 44 pixels tall.	Text links inside paragraphs and a few small secondary buttons are smaller.
Zoom and reflow	Pages reflow to a single column on narrow screens.	Type is sized in relative units and scales with your browser setting.
Tables	Comparison tables have captions and header cells.	Wide tables scroll inside their own box, which can be focused and scrolled by keyboard.
Simple browsers	The words of every page are in the page itself and can be read with JavaScript off.	The launch list form and the FAQ answers need JavaScript.
Timing	Nothing on these pages times out.	When you reserve, any time limit on completing your booking is shown clearly on screen.

What you get

How it works

Structure

One main heading per page, headings in order, landmarks for header, main and footer.

Long pages have a chapter list that links to each section.

Never colour alone

Labels such as Coming soon are always written as words.

Colour reinforces the label. It is never the only signal.

Touch targets

Main buttons, form controls and navigation links are at least 44 pixels tall.

Text links inside paragraphs and a few small secondary buttons are smaller.

Zoom and reflow

Pages reflow to a single column on narrow screens.

Type is sized in relative units and scales with your browser setting.

Tables

Comparison tables have captions and header cells.

Wide tables scroll inside their own box, which can be focused and scrolled by keyboard.

Simple browsers

The words of every page are in the page itself and can be read with JavaScript off.

The launch list form and the FAQ answers need JavaScript.

Timing

Nothing on these pages times out.

When you reserve, any time limit on completing your booking is shown clearly on screen.

A night outfor everyone who wants in.

Atmosphere should never shut anyone out.

What is in place for you.

Skip link

Everything by keyboard

A focus ring you can see

Reduced motion is respected

Words for everything visual

A still version, always

A list beside the map

Errors you can act on

The smaller things that add up.

What we are still working on.

Your visit, planned around you.

What to expect inside

What we will share

What to do now

Tell us what did not work.

Note what happened

Reach the team

A direct line with the opening

Hear when the doors open.

A night outfor everyone who wants in.

Atmosphere should never shut anyone out.

What is in place for you.

Skip link

Everything by keyboard

A focus ring you can see

Reduced motion is respected

Words for everything visual

A still version, always

A list beside the map

Errors you can act on

The smaller things that add up.

What we are still working on.

Your visit, planned around you.

What to expect inside

What we will share

What to do now

Tell us what did not work.

Note what happened

Reach the team

A direct line with the opening

Hear when the doors open.